Frequently Asked Questions
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It refers to an embedded SIM built into devices such as smartphones, eliminating the need to insert a physical SIM card.
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In principle, most models are supported, but depending on the iOS or Android OS version, some devices may not be compatible. Please contact us for details.
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No. Switching to eSIM only changes the SIM and does not affect the data on your smartphone.
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Please refer to the user guide for setup instructions.
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Yes, it can be used if you subscribe to a multi-country plan.
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You can use it immediately after the setup is completed.
